FAQ

Q: What are the check-in and check out times? 
A: Check-in time is 4PM, and check out time is 10AM.

Q: What are the check-in procedures? 
A: Please go to the front desk to check-in to receive your room keys and parking tag. You will be asked for your photo ID, and the credit you used to book to authorize for incidentals during your stay. This is also the time the agents will take care of any outstanding balances on your account.

Q: What are your hours? 
A: The main office is open 8AM-10PM.

Q: What are the after-hour arrival procedures? 
A: Please contact us at 941-254-6609 if you know you will be arriving after 10PM. The agent will go over all late arrival information at that time. They will then give you a code to an after-hours lockbox to the left of your room entry door. You will find your parking tag inside your room, please place in your car immediately. The next morning, please visit the front desk after 8AM to return the after hours key from the lock box, get your actual room key and provide your ID and credit card information.

Q: Are beach chairs included? 
A: Yes, we have conveniently set up beach chairs/loungers and umbrellas throughout the resort. They are located primary at the pool/bar area and along the beach. The chairs and umbrellas are set up and removed daily for your convenience, while the ones around the pool/bar area are available at any time.

Q: Do you have spa services?
A: Exclusively available to guests of Bali Hai Beach Resort, our on-site spa services are conveniently located near our pool and lounge area. Guests can schedule appointments by contacting the front desk or visiting the spa at their convenience.

Q: Are there any restaurants near by?
A: We are conveniently located about a 1/2 mile from most of the restaurants, however we conveniently have a full bar and cafe located directly on property. It is located at our pool and spa area, serving a wide variety of mixed drinks, lite bites, coffees, cappuccinos, and lattes. Don’t forget to ask about our signature drink, the Bali Hai Tai.

Q: Do you provide baby items?
A: We do not, however we have partnered with ABC baby rentals, which is able to supply all your baby item needs and have your items delivered directly to the resort.